Support
Here to help, at your pace.
Whether something isn't working, you have a billing question, or you just aren't sure where to tap next — we're a small Australian team and a real person will always help you.
We reply within two business days — usually much sooner.
Which app do you need help with?
Mention the app in your message so we can help faster. Every app is supported by the same friendly team.
Fit Beyond 50
Workouts, food tracking and smart shopping for life over 50.
My Peaceful Companion
Meditation, journaling and gentle companionship with Amelia.
Roujaune
Indoor cycling with structured training and scenic rides.
Common questions
Answers, in plain language
The app isn't working properly — what should I do?
First, make sure you have the latest version from the App Store or Google Play, then close and reopen the app. If the problem continues, email us with your device model and a short description (a screenshot helps enormously) and we'll get you moving again.
How do subscriptions, billing and refunds work?
All subscriptions are billed by Apple (App Store) or Google (Google Play), never by us directly. You can view, change or cancel a subscription any time in your phone's subscription settings. Refunds are handled by Apple or Google under their policies — but email us too and we'll always do our best to help.
How is my personal data handled?
With care and honesty. We collect only what each app needs to work, we never sell your data, and everything is explained in plain language in our Privacy Policy.
How do I delete my account and data?
You can delete your account from inside each app (look in Profile or Settings), or simply email us from the address you signed up with and ask. We'll confirm and permanently remove your account and personal data within 30 days.
I have a question that isn't listed here.
No problem at all — send it through the contact form or email us directly. A real person reads every message, and we reply within two business days.
Looking for the fine print? Read our Privacy Policy, Terms of Use and Health Disclaimer.
Still stuck? We've got you.
Send us a message and we'll walk it through together — no jargon, no rush.
Contact us